Our commitment to protecting your data under UK GDPR
Last Updated: January 2024
lunar-reef is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take your privacy seriously and have implemented measures to protect your personal data and respect your rights as a data subject.
For the purposes of data protection legislation, the data controller is:
lunar-reef
71 Queen Victoria Street
London, EC4V 4BE
United Kingdom
Email: [email protected]
We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:
Under UK GDPR, you have the following rights regarding your personal data:
You have the right to know how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR page.
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to your request within one month.
Also known as the "right to be forgotten," you can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making in our services.
To exercise any of your rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month. If your request is particularly complex, we may extend this period by a further two months, and we will inform you of any extension.
We collect and process the following categories of personal data:
We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our standard retention periods are:
We may transfer your personal data outside the United Kingdom. When we do so, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Website: ico.org.uk
We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.
For any questions about our GDPR compliance or to exercise your data protection rights, please contact us:
lunar-reef
71 Queen Victoria Street
London, EC4V 4BE
United Kingdom
Email: [email protected]