Privacy Policy

Last Updated: January 2024

Introduction

lunar-reef ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: When you submit an enquiry form, we collect your name, email address, and any additional information you choose to provide about your career situation and service preferences.
• Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. See our Cookie Policy for more details.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about our services
• To process bookings and deliver training programmes
• To send relevant communications about our services, where you have consented
• To improve our website and services based on usage patterns
• To comply with legal obligations and protect our legitimate interests

Legal Basis for Processing

Under UK data protection law, we process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your rights
• Legal Obligation: Where processing is necessary to comply with legal requirements

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• When required by law or to protect our rights, property, or safety
• In connection with a merger, acquisition, or sale of assets, with appropriate notice

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for two years unless you request earlier deletion.

Your Rights

Under UK data protection law, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

lunar-reef
71 Queen Victoria Street
London, EC4V 4BE
United Kingdom
Email: [email protected]